1. Introduction

CowboyCode LLC ("Company," "we," "us," or "our"), a Georgia limited liability company located in West Point, GA, is committed to protecting your privacy and the security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our HerdOS cattle management platform and related services (collectively, the "Service").

By accessing or using the Service, you consent to the practices described in this Privacy Policy. If you do not agree with our practices, please do not use the Service.

2. Information We Collect

2.1 Information You Provide Directly

• Account Information: Name, email address, phone number, password, and profile details
• Farm/Business Information: Farm name, business name, address, and contact information
• Payment Information: Billing address and payment method details (processed securely by third-party payment processors)
• Communications: Messages, feedback, and correspondence you send to us

2.2 Livestock and Farm Data

• Animal Records: Individual animal identification, breed, age, weight, and physical characteristics
• Health Records: Veterinary visits, treatments, medications, vaccinations, and health history
• Breeding Data: Breeding records, genealogy, calving information, and reproductive history
• Location Data: Pasture assignments, movement history, and facility information
• Financial Records: Purchase/sale transactions, costs, and revenue associated with livestock
• Inventory Data: Feed, medications, equipment, and supplies inventory

2.3 Information Collected Automatically

• Device Information: Device type, operating system, browser type, and unique device identifiers
• Log Data: IP address, access times, pages viewed, and referring URLs
• Usage Data: Features used, actions taken, and interaction patterns within the Service
• Location Data: General geographic location based on IP address
• Cookies and Similar Technologies: Session cookies, persistent cookies, and local storage data

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 Service Delivery

• Provide, maintain, and improve the Service
• Process transactions and manage your account
• Store and organize your livestock and farm data
• Generate reports and analytics based on your data
• Enable team collaboration features within your organization

3.2 Communications

• Send service-related notifications and updates
• Respond to your inquiries and support requests
• Send administrative messages about your account
• Provide important security alerts and notices

3.3 Improvement and Development

• Analyze usage patterns to improve the Service
• Develop new features and functionality
• Conduct research and analysis for product development
• Test and troubleshoot new products and features

3.4 Security and Compliance

• Detect, prevent, and address fraud and security issues
• Protect the rights and safety of users and third parties
• Enforce our Terms of Service and other policies
• Comply with legal obligations and regulatory requirements

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1 With Your Consent

We may share information when you explicitly authorize us to do so.

4.2 Within Your Organization

Information may be shared with other users you invite to your farm account, according to the access permissions you configure.

4.3 Service Providers

We engage trusted third-party companies to perform services on our behalf, including:

• Cloud hosting and data storage providers
• Payment processing services
• Email and communication services
• Analytics and monitoring services
• Customer support tools

These providers are contractually obligated to protect your information and may only use it to provide services to us.

4.4 Legal Requirements

We may disclose information if required by law or in response to:

• Valid legal processes (subpoenas, court orders, government requests)
• Protect our rights, privacy, safety, or property
• Protect the safety of our users or the public
• Detect, prevent, or address fraud or security issues

4.5 Business Transfers

In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such change in ownership or control.

4.6 What We Do NOT Do

We do NOT sell, rent, or trade your personal information or livestock data to third parties for their marketing purposes.

5. Data Security

We implement comprehensive security measures to protect your information, including:

• Encryption: Data encrypted in transit (TLS/SSL) and at rest
• Access Controls: Role-based access and authentication requirements
• Infrastructure Security: Secure cloud hosting with regular security audits
• Monitoring: Continuous monitoring for suspicious activity
• Employee Training: Security awareness training for all personnel
• Incident Response: Procedures for detecting and responding to security incidents

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services to you. We may also retain information as necessary to:

• Comply with legal obligations
• Resolve disputes and enforce agreements
• Support business operations
• Maintain backup and disaster recovery systems

Upon account termination, you may request deletion of your data. We will delete or anonymize your information within 90 days, except where retention is required by law.

7. Your Rights and Choices

You have the following rights regarding your personal information:

7.1 Access and Portability

You may request a copy of your personal information in a structured, commonly used format.

7.2 Correction

You may update or correct inaccurate information through your account settings or by contacting us.

7.3 Deletion

You may request deletion of your personal information, subject to certain exceptions required for legal compliance or legitimate business purposes.

7.4 Data Export

You may export your livestock and farm data at any time through the Service's data management features.

7.5 Communication Preferences

You may opt out of promotional communications by following unsubscribe instructions or adjusting your notification settings. Note that you cannot opt out of service-related communications.

7.6 Cookie Preferences

You may control cookies through your browser settings. Disabling certain cookies may affect Service functionality.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Essential Cookies: Required for Service functionality and security
• Preference Cookies: Remember your settings and preferences
• Analytics Cookies: Understand how users interact with the Service
• Session Cookies: Maintain your logged-in state

We do not use advertising or third-party tracking cookies for marketing purposes.

9. Children's Privacy

The Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will take steps to delete such information promptly.

10. International Data Transfers

Your information may be transferred to and processed in the United States, where our servers are located. If you are accessing the Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in a country with different data protection laws than your jurisdiction.

11. State-Specific Privacy Rights

California Residents

California residents may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know, delete, and opt out of the sale of personal information. We do not sell personal information as defined by the CCPA.

Other States

Residents of other states with privacy laws may have similar rights. Please contact us to exercise any applicable rights.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes by:

• Posting the updated policy on the Service
• Updating the "Last updated" date
• Sending email notification for significant changes

Your continued use of the Service after changes indicates acceptance of the updated Privacy Policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

CowboyCode LLC
West Point, GA, United States
Email: contact@herdos.com
Legal Inquiries: legal@herdos.com
Website: herdos.com

We will respond to your inquiry within 30 days.